Terma & Syarat
Pengenalan. Terima kasih kerana melayari laman web rasmi Novessa Cosmetic di alamat novessacosmetic.com. Dengan mengakses, melayari, dan/atau membuat pembelian di laman web ini, anda secara automatik bersetuju untuk mematuhi segala terma, syarat, dan polisi yang telah ditetapkan oleh pihak kami.
- “Pihak Kami”, “Kami” = Novessa Cosmetic
- “Pelanggan”, “Anda” = Pengguna/pembeli
- “Produk” = Barangan/perkhidmatan kosmetik Novessa
- Pelanggan disarankan mendaftar akaun.
- Maklumat peribadi mestilah tepat, sah & terkini.
- Kami berhak menolak, menggantung atau membatalkan akaun jika berlaku penipuan.
- Semua harga dipaparkan dalam Ringgit Malaysia (MYR) kecuali dinyatakan sebaliknya.
- Harga tertakluk pada perubahan tanpa notis.
- Kami berusaha memastikan info produk tepat, namun kesilapan teknikal tidak dapat dielakkan sepenuhnya.
- Pesanan diproses selepas pembayaran penuh disahkan.
- Kaedah pembayaran rasmi: FPX, kad debit/kredit, e-wallet, atau gateway sah.
- Kami tidak bertanggungjawab atas transaksi luar sistem rasmi kami.
- Produk dihantar menggunakan kurier yang sah & dipercayai.
- Tempoh standard: 3–7 hari bekerja (Malaysia).
- Kelewatan oleh kurier/faktor luar kawalan bukan tanggungjawab kami.
- Semua kandungan (teks, grafik, logo, imej, reka bentuk) hak milik Novessa Cosmetic.
- Sebarang penggunaan tanpa kebenaran bertulis adalah dilarang.
- Kami tidak bertanggungjawab atas kerosakan akibat penggunaan produk yang tidak ikut arahan.
- Kami tidak bertanggungjawab atas kerugian tidak langsung (contoh: kehilangan keuntungan, data, atau gangguan perniagaan).
Novessa Cosmetic berhak mengubah atau menambah mana-mana terma pada bila-bila masa tanpa notis. Pelanggan digalakkan semak halaman ini secara berkala.
Jika ada pertanyaan, sila hubungi kami di support@novessacosmetic.com.
Introduction. Thank you for visiting the official website of Novessa Cosmetic at novessacosmetic.com. By accessing, browsing, and/or purchasing from this site, you automatically agree to comply with our terms, conditions, and policies.
- “Company”, “We” = Novessa Cosmetic
- “Customer”, “You” = The user or buyer
- “Products” = Cosmetic goods or services offered by Novessa
- Customers are encouraged to register an account.
- Personal information must be accurate, valid, and up to date.
- We reserve the right to suspend or terminate accounts if fraud occurs.
- All prices are displayed in Malaysian Ringgit (MYR) unless stated otherwise.
- Prices may change without prior notice.
- We strive to provide accurate product details, but technical errors may occur.
- Orders are processed after full payment is confirmed.
- Official methods: FPX, debit/credit cards, e-wallets, or valid payment gateways.
- We are not liable for transactions outside our official system.
- Products will be shipped via trusted courier services.
- Standard delivery time: 3–7 business days (within Malaysia).
- Delays caused by courier/external factors are beyond our responsibility.
- All content (text, graphics, logos, product images, design) is the property of Novessa Cosmetic.
- Unauthorized use without written consent is strictly prohibited.
- We are not responsible for damages from misuse of products.
- We are not liable for indirect losses including lost profits, data, or business interruptions.
Novessa Cosmetic reserves the right to amend or update these terms at any time without prior notice. Customers are encouraged to check this page regularly.
If you have any questions, please reach us at support@novessacosmetic.com.